I have to say I'm still slightly confused after reading this whole thread. But get the general gist of discontent.
I've been a NA admin for some time now though in recent months I really haven't been on the servers at all. Hopefully when I was more active my admining was fine by the community. But that's besides the point. I think.
I can't really say much since I have missed a lot it seems and just haven't been active enough in the community compared to so many others. But I have been part of moderation staff at Total War Center for about 6 years now and I've learned a lot about moderation, administration and community relations in that time. It's been the model of how I do just about anything requiring any small amount of skill from each. I can safely say to all a few things:
1) Posting anything irrelevant or stupid will only get you a similar response. I said I read this thread, I kinda lied, I read everything that wasn't a one liner or obvious crap. There are hardly a few pages worth of relevant posts in this thread.
2) I understand community managers are to come of this? Something like that at least. While such a thing sounds good in theory, it can also turn out to be more useless than the lack of the institution beforehand. So tread lightly and be calm and most importantly, respectful, regarding this.
Don't have much else to say. As I said, I am not all caught up to speed here. I will not voice support for one or another though, nor will I attack anyone's methods or words, though I can probably point out flaws if I took the time. My case in point: from all I've learned at TWC, don't let "revolution" nonsense go to your head, don't turn this into Team A vs Team B, and always look at one's argument as if they are fully in the right, lest you start acting more cynical than skeptical.