Talk is all well and good, as long as something becomes of it, otherwise, it's just a waste of everyone involved's time. It's also all well and good for people to want improvement and change, but it takes a group effort, and as far as I can see people want it to magically happen by NW fairies. Shockingly enough, it won't.
That's where I think you might be wrong. I wouldn't say that a large majority of the populace of this game just assume that "NW fairies will magically make it happen." There are people trying to improve things. People who try to make competitive more interesting and available to more regiments.
However, as is the case with most issues, everyone loves paying attention to those who cause scenes, or just straight out try to argue for little reason. I'd say the competitive side has made some great progress and also little progress in some areas from where it was in the past. The thing is; who is gonna pay attention to someone calmly stating their opinion and having a logical debate/discussion about something they (or a majority of people) see as an issue when there is another person posting rants and shit-posting about the "unfairness" of something that happened?
I've seen plenty of people actually trying to make legitimate progress on the NANWL thread but who have gotten drowned out through shit-posting about someone not liking one of the rules and deciding to complain about it after the majority of the league is over with. Some people stopped trying to discuss the things they wanted to bring up in a reasonable manner, but there are also those who took at different route and started contacting the moderators, in example SintraBean, on steam with issues they wanted to discuss, or they would talk to him on team speak.
The competitive scene isn't perfect.... but I think with some of the people who are really working to make it better, they are getting somewhere.