The mod team needs to be wiped clean with people who currently play the game as well as take part in the forums ACTIVELY otherwise you will always have this disconnect and a CR,CM wont change that. Pouring this work load onto someone else Duuring isn't fair it should be stretched over all staff that are currently online to help the community. The forums have always had disconnected admins because they seem the better options to trolls (as you call them) though I was considered a troll and did pretty well to the point you made me a full mod within a month and suggest your only active mod "shadow". I suggest FSE actually start giving a shit about the forums again and do something positive for a change I bet you the level of trolling, spamming and insulting would decrease.
Disconnected admins to date.
- Duuring
- Malakith
- Seanbean
What do I mean by disconnected?
Doesn't evolve themselves in the game compared to other candidates. Malakith used NW for profit (youtube), Sean got the job because he was a moderator somewhere else.
I suggest a system of 3 EU mods, 3 NA mods with 1 head.
No.
Not sure if this is 'Banter' between the two of you but it's completely evident as of late that the Moderation and Administration team have taken a sort of break when it comes to actually moderating these forums.
The main amount of problems that initially arise is the lack of effort that does get put in place when any said individuals are actually moderating at any given time; yes I personally have been a reckless youth and recieved warning points justly, but there have been many times when I have been muted and the such for next to nothing. (Yes if the admins don't like me they can do what they want ok.)
The only way to fix what the current problems may be is by actually having the Adminitration team and Moderation team do their job correctly and not palm them off to some "Community Manager" because I know for one that it's most likely something thats going to be neglected, abused and possibly used for the wrong reasons entirely.
You don't need more 'Staff'. You need YOUR staff to do their jobs and interact with the community more.
tl;dr - It's like a babysitter hiring another babysitter.I'm also not opposed to the idea. We'll see how it goes.